1. About Flymus
Flymus Travel Technology LLC (“Flymus,” “we,” “our,” or “us”) operates as a travel services provider. Through our website, mobile application, and APIs (together, the “Platform”), we enable users to search, compare, and book flights, hotels, transportation, attractions, and other travel-related products and services offered by third-party suppliers (“Suppliers”).
2. Eligibility to Use
- You must be at least 18 years old (or the age of majority in your jurisdiction) to make a booking.
- If you book on behalf of another person, you confirm you have the legal authority to act for them and that they accept these Terms.
- Flymus reserves the right to refuse access to any user or booking if we believe the Terms are violated.
3. Role of Flymus
- Flymus acts solely as an intermediary between customers and travel Suppliers (such as airlines, hotels, car rental companies, activity providers, etc.).
- We do not own, manage, or control the travel services you book. Each booking is subject to the relevant Supplier’s terms and policies.
- Your contract for the travel service is directly with the Supplier. Flymus provides booking facilitation, payment processing, and customer service support.
4. Account Registration
- Some services may require creating a Flymus account. You agree to provide accurate and updated information.
- You are responsible for maintaining the confidentiality of your login details and for all activity under your account.
- Flymus is not liable for losses resulting from unauthorized account use unless due to our negligence.
5. Bookings & Payments
- By confirming a booking, you authorize Flymus or our payment partners to process charges to your selected payment method.
- Prices displayed are subject to change until a booking is confirmed. Taxes, surcharges, and service fees may apply.
- Some bookings may require full payment upfront, while others allow partial payments or payment upon arrival, depending on the Supplier’s policy.
- Currency conversions are provided for convenience; actual billing may vary depending on your bank or card issuer.
6. Cancellations, Changes, and Refunds
- Cancellation, refund, and change policies are determined by the Supplier and will be shown at the time of booking.
- Certain services may be non-refundable or subject to cancellation fees.
- Refunds (if applicable) will be processed to the original payment method within a reasonable time, though processing times may vary depending on banks or payment providers.
- Flymus may charge a handling fee in addition to Supplier fees for cancellations or modifications.
7. Travel Requirements & Responsibilities
- You are responsible for ensuring that you meet all passport, visa, health, and travel requirements for your trip.
- Airlines and immigration authorities may deny boarding if requirements are not met. Flymus is not liable for losses resulting from your failure to comply with entry rules or regulations.
- You must comply with Supplier rules, including check-in deadlines, baggage restrictions, and conduct policies.
8. Liability and Disclaimers
- Flymus does not guarantee the accuracy, availability, or completeness of information provided by Suppliers.
- We are not liable for:
- Acts, errors, or omissions of Suppliers.
- Personal injury, property damage, delays, cancellations, or overbookings beyond our control.
- Indirect or consequential damages (such as loss of enjoyment, missed connections, or lost profits).
- To the maximum extent permitted by law, Flymus’s liability is limited to the amount you paid for the booking in dispute.
9. Privacy & Data Protection
- Flymus collects and processes personal data in accordance with our Privacy Policy
- By using our services, you consent to such data handling, including sharing relevant information with Suppliers and service partners to complete your booking.
10. Intellectual Property
- All Flymus branding, logos, designs, software, and content are owned by or licensed to Flymus.
- You may not copy, modify, distribute, or commercially exploit Flymus’s intellectual property without written permission.
- You retain ownership of any content you post on our Platform but grant Flymus a license to use it for operational and promotional purposes.
11. Governing Law and Disputes Resolution
- These Terms are governed by the laws of [Insert Jurisdiction – e.g., State of Florida, USA], unless mandatory local laws apply.
- Any dispute will be subject to the exclusive jurisdiction of the courts in [Insert Location].
- Alternative dispute resolution methods (such as mediation or arbitration) may be used where required by law.
12. Amendment to These Terms
- Flymus may update these Terms from time to time. Updated Terms will be posted on our Platform with the “Last Updated” date revised.
- Continued use of our services after changes are published constitutes acceptance of the updated Terms.
13. Contact Us
If you have questions regarding these Terms, please contact:
Flymus Travel Technology LLC
Email: [Insert support email]
Phone: [Insert customer support number]
Address: [Insert registered office address]